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Shop homeLive Sound & PAAmplifiersDJ AmplifiersHifi SeparatesIn Ear MonitoringLive Sound AccessoriesCablesCasesHifiMicrophone AccessoriesMicrophonesDynamic MicrophonesInstrument MicrophonesMicrophone AccessoriesMicrophone SetsWired MicrophonesWireless MicrophonesMusical InstrumentsAccessoriesBags & CasesDrum KitsElectric GuitarsKeyboard AmplifiersSpeaker AmplifiersStandsStools & BenchesStudioPA MixersProcessorsSpeakersActive PA SpeakersFloor MonitorsHiFi SpeakersHome Party SpeakersInstallation SpeakersPA Systems & SetsPairs of SpeakersPassive PA SpeakersPortable PA SystemsSpeaker ComponentsStudio MonitorsLighting & EffectsControllersEffectsFluidsSmoke MachinesLightingAccessoriesDeco LightingHome Party LightsLasersMirror Balls & MotorsMoving HeadsSpot Lights & UplightersDJ EquipmentAccessoriesCablesDJ Bags & CasesEffects FluidStandsComplete DJ PackagesDJ DecksDJ HeadphonesDJ Live SoundDJ MixersAccessoriesAV EquipmentBagsCableCasesDJ HeadphonesElectricalHeadphonesParty EquipmentPower SuppliesSpeaker CablesSpeaker HardwareStandsStaging & TrussingAccessories for Stage RisersAccessories for TrussingStage RisersTrussingSeasonalAccessoriesAir ConditionersChristmasDehumidifiersFansGarden & PatioHalloweenHeatersHumidifiersSale Categories Live Sound & PAAmplifiersDJ AmplifiersHifi SeparatesIn Ear MonitoringLive Sound AccessoriesCablesCasesHifiMicrophone AccessoriesMicrophonesDynamic MicrophonesInstrument MicrophonesMicrophone AccessoriesMicrophone SetsWired MicrophonesWireless MicrophonesMusical InstrumentsAccessoriesBags & CasesDrum KitsElectric GuitarsKeyboard AmplifiersSpeaker AmplifiersStandsStools & BenchesStudioPA MixersProcessorsSpeakersActive PA SpeakersFloor MonitorsHiFi SpeakersHome Party SpeakersInstallation SpeakersPA Systems & SetsPairs of SpeakersPassive PA SpeakersPortable PA SystemsSpeaker ComponentsStudio Monitors Lighting & EffectsControllersEffectsFluidsSmoke MachinesLightingAccessoriesDeco LightingHome Party LightsLasersMirror Balls & MotorsMoving HeadsSpot Lights & Uplighters DJ EquipmentAccessoriesCablesDJ Bags & CasesEffects FluidStandsComplete DJ PackagesDJ DecksDJ HeadphonesDJ Live SoundDJ Mixers AccessoriesAV EquipmentBagsCableCasesDJ HeadphonesElectricalHeadphonesParty EquipmentPower SuppliesSpeaker CablesSpeaker HardwareStands Staging & TrussingAccessories for Stage RisersAccessories for TrussingStage RisersTrussing SeasonalAccessoriesAir ConditionersChristmasDehumidifiersFansGarden & PatioHalloweenHeatersHumidifiersSale Behringer Eurolive VQ1800D 18″ Active PA Subwoofer Speaker Cabinet 500W BBA2172 Product Code: SSC5214 60 Day Returns Policy Free Delivery On All UK Orders 100% Secure Payment Buy it now add to wishlist ask a question see our feedback Description
BBA2172 – Behringer Eurolive VQ1800D 18″ Active PA Subwoofer Speaker Cabinet 500WBehringer VQ1800D EUROLIVE PA Subwoofer
Professional Active 500 Watt 18″ PA Subwoofer with Built-In Stereo Crossover.
EUROLIVE VQ1800D and VQ1500D active subwoofers are ideal for adding serious bottom end to DJ and club rigs. Packed with an incredible array of professional features, these little powerhouses provide lots of low-end punch, with the kind of definition and clarity typically reserved for much larger systems.
Instead of operating relatively continuously like Class AB circuits, Class D amps are either fully on or fully off, significantly reducing power losses given off as heat. Less heat generation means Behringer’s amps don’t need massive heat sinks and all that unnecessary added weight. Behringer’s no compromise design allows VQ Series subwoofers to deliver full power with incredible fidelity all night long. When used in conjunction with switching-mode power supplies, which don’t require huge and heavy transformers, Behringer’s VQ Series’ Class D amplifiers provide tremendous punch and superior fidelity. The resulting speaker systems are much lighter, making them easy to transport and set up.
The VQ1800D and VQ1500D feature balanced XLR inputs and outputs, as well as balanced XLR Thru jacks for connecting additional enclosures. A Boost Frequency knob targets a frequency between 40 Hz and 90 Hz. Flick the Boost switch to give your selected frequency a +6 dB boost. These subs also feature a High Cut dial to control the upper corner frequency (70 ” 150 Hz) for the subwoofer’s amplifier. The High Cut dial does not affect the Thru or Output signals, only the signals directed to the subwoofer. A Level knob controls the Input gain, and the Phase switch reverses output phase to compensate for frequency cancellation between the subwoofer and satellite speakers. LEDs show operational status at a glance, including Power, Signal present and Limit.
As you have probably noticed, Behringer makes VQ Series subwoofers in two different woofer sizes. Which one is right for you? Bass speakers, such as the kind used in subwoofers, create punch and impact by moving air. An 18″ woofer has about 30% more surface area than a 15″, so it can move a much larger column of air. If you’re running sound for a small jazz combo in a nightclub, a single VQ1500D might be all you’ll need. But, if you’re providing a pulse pounding dance mix to a large standing room only crowd, you might need a pair of VQ1800Ds, or more to get the job done. FeaturesBehringer VQ1800D EUROLIVE PA SubwooferProfessional Active 500-Watt 18″ PA Subwoofer with Built-In Stereo CrossoverIdeally suited for use with any of our active 2-way loudspeakers. Packed with a powerful 500-Watt Class-D amplifier, 18inch long-excursion Low-Frequency (LF) transducer and an incredible array of professional featuresThe VQ1800D active subwoofer is capable of extremely high sound pressure levels: 124 dB (Full Space, 1 W @ 1 m), with a frequency range of 40 – 200 Hz.The VQ1800D features balanced XLR inputs and outputs, as well as balanced XLR Thru jacks for connecting additional enclosures. A Boost Frequency knob targets a boost frequency between 40 and 90 Hz.The VQ1800D also has a High Cut dial that provides precision control over the upper-corner frequency of the subwoofer?s amplifier SpecificationsDepth (mm) 671Height (mm) 528Width (mm) 566Net weight (kg) 38.2Product Dimensions (mm) 528x566x671Colour Black Delivery *WE OFFER FREE STANDARD UK DELIVERY ON ALL UK ORDERS!* Choose our standard UK delivery service for FREE delivery! A tracked service is available when you select a 48 hour or 24 hour courier service. Your tracking number and courier information will be emailed to you once your item has been dispatched. Regardless of which delivery option you have chosen, a standard confirmation email will be sent out for all orders upon dispatch. What do I do if I have not received my delivery? If you have selected standard UK delivery, please note that this will take 1 – 5 working days (excluding weekends), and is subject to disruption during peak times of the year such as Christmas. If you have not received your delivery within the specified length of time, then feel free to contact our customer service department through the eBay messaging system. How much does the delivery cost and how long does it take? We offer free standard delivery, and offer a paid express delivery service & international service. The cost of express or international delivery is in the listing, under the Postage & Payments tab, as well as the estimated delivery date. Due to our carriers charging extra for Highland and Islands, we need to pass this charge onto our customers. Please put your postcode onto the “Postage & Packaging” tab to get an accurate cost before you purchase. Which delivery companies do you use? The courier chosen to deliver your parcel(s) will depend on the size and weight of the goods you have purchased, as well as your location. We use DPD, Royal Mail, UK Mail and Hermes for UK deliveries, and DHL for international deliveries. As soon as your order has been dispatched we will email you with the details of the courier along with a tracking number if you have selected 24 hour or 48 hour couriers. Where do you deliver to? We deliver to the UK, Ireland and internationally covering most of the EU, including:AndorraAustriaBelgiumBulgariaCroatiaCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceGuernseyHungaryIrelandItalyJerseyLatviaLiechtensteinLithuaniaLuxembourgNorwayPolandPortugalRomaniaSan MarinoSlovakiaSloveniaSpainSwedenSwitzerlandCountries within Europe that are not eligible for delivery include:AlbaniaBelarusBosnia & HerzegovinaCanary IslandsCyprusGibraltarIcelandMacedoniaMaltaMoldovaMonacoMontenegroNetherlandsSerbiaSvalbard and Jan MayenUkraineVatican City StateFor full information on locations which are not eligible for delivery, check in the listing under the Postage & Payments tab.Need more information? If you need to know anything more on our delivery services, couriers & delivery methods; contact our Customer Service through the eBay messaging system.All deliveries will require a signature so please ensure someone is present to sign for the item. The couriers will try and deliver the item twice before returning the item to us. Should the item be returned to us we will have to charge for re-delivery. For orders cancelled after despatch you must follow our returns procedure. The customer is responsible for both the outgoing and return postage costs. Returns Key Points2 Year Warranty on all online purchases60 Days Customer Promise on all online purchases – you can return any new product within 60 days of delivery, whatever the reason2 Year Standard WarrantySound and lighting equipment can be very technical, and there are some simple practices to avoid unintentional damage to your equipment. Our goal is for your equipment to last as long as possible, so we are always on hand to give free advice about how best to use your equipment to prevent user error.
All products sold as new are covered by a 2 Year Warranty from the date of delivery. If any faults develop after 60 days from the date of purchase then you will need to get the item back to us. We do offer a collection service for this whereby we collect the item from your doorstep for a fee of 20.00. After we have inspected the product(s) and it is found to be a warranty fault we will refund you the collection fee, complete a repair or replacement, then deliver back to you free of charge.
If the product(s) is not found to be a warranty fault the collection fee won’t be refunded and we will give you a report of the problem. The actions from here can range from a charged repair, replacement or upgrade. We’ll also give advice on how to prevent damage to your equipment in the future.
Please note: we do not cover faults caused by accidental damage, neglect, misuse, modification, liquid ingress or normal wear and tear. We also request that you return the goods to us in its original packaging where possible.
Please contact us through the eBay messaging system for a returns number.60 Day Customer PromiseWe want to make sure you are happy with your purchase, so we promise to you that if you have any issue within 60 days of delivery, you can return your purchase and we will offer you one of the following options:Upgrade your purchaseReplacementRefundUpgrade Your Purchase
Sometimes you change your mind and want something better, or perhaps something completely different. If you contact us within 60 days from the date of delivery then we can make this happen.
Our welcoming Sales Team are experts in all aspects of the entertainment industry. We will listen and discuss your ideas, doing our best to help and advise you with what product would be ideally suited for your requirements. If there are any additional costs you will only be charged the difference between the original order and the new order. We can also exchange the two orders at your door for a small fee, and all this can happen in as little as 24 hours.
Please contact our Sales Team to find a suitable upgrade and arrange the exchange delivery.
Replacement
If within 60 days your purchase is faulty or damaged, we can arrange a free of charge exchange on the doorstep of your choice.
Please contact us via through the eBay messaging system for a returns number and to arrange the exchange.
Refund
If for any reason you do not want your purchase within 60 days of delivery, you can return your purchase by contacting us through the eBay messaging system to receive a returns number.
If your purchase is faulty, we will do a free of charge collection and our engineers will test the items on receipt to our warehouse. Please be aware, if the items are not found to be faulty, we reserve the right to deduct 20.00 collection charge from your refund.
Once we receive the goods back at our warehouse, we promise to complete a refund for the goods you purchased within 5 working days via your original payment method.
Please contact us through the eBay messaging system for a returns number.
Please note: We do not accept any returns without a returns number on the outside of the packaging. This is so that we can offer you the highest quality Customer Service and we are able to track your return when it is received into our warehouse. Any returns without a returns number may be rejected on delivery, or will take longer to process as we try to find who originally purchased the items. You can receive a returns number by contacting our Customer Services Team through the eBay messaging system. FAQ How do I find the item number or product code? When you contact our customer service department, you may be asked to give the product code or eBay item number of the item. The eBay item number is in the top right-hand corner of the Description tab on the listing (it’s quite small!) The product code of the item is displayed in orange text to the right hand side of the main image in the description. It will be displayed as a seven-figure code e.g. ‘Product Code: BBA1234’. Can I amend my order? Before dispatch: you can amend your order, or cancel your order at any time. If your goods have already been dispatched, then you will have to follow our Returns Policy for unwanted items. This only applies to items that are within 14 days of the delivery date. What if I have not received my order? If you have not received your order within the estimated delivery time, contact our Customer Service department through the eBay messaging system. What if the item(s) received are faulty or damaged? Firstly, contact Customer Service using the details above, they will give you a returns number to return the item and will send a courier service to pick up the package (only within 14 days of receiving the item). Items will be diagnosed and then repaired or refunded depending on customer request. For full details, visit our Returns Policy tab. What payment methods do you accept? We accept PayPal for all items and orders. We also accept other payment methods on items over £20 (Visa / MasterCard and credit card payments) and for payments over £100, we accept a personal cheque. Please note that a cheque transfer may take up to 10 days to process, however. On items under £10, an immediate payment is required. How quickly will the payment go through? Payments made by PayPal is instant, card payments over the phone are instant and personal cheques / PayPal E-Cheques take up to 10 days to process. We also offer finance. When will I receive confirmation of my order? We communicate with our customers throughout the entire transaction process. A confirmation email will be sent to you after payment, after dispatch and information will be emailed regarding delivery & courier services. Will you accept offers on price? All of our listings are given a non-negotiable, fixed price. However, If the item is B-stock, clearance or damaged we may accept offers on price. Send us an eBay message or contact customer service. What is the warranty period on Electromarket products? All of our products come with a 1 year warranty from the day of receiving the item. The warranty covers manufacturer faults and does not cover misuse of the item, for example a ‘blown out’ speaker. Some manufacturers offer a direct extended warranty. Please check the listing for details. How much will the delivery cost be? We offer free standard UK delivery with all UK deliveries for all products. If you require a different service, for example next day delivery, then the delivery cost will depend entirely on the item itself. In the item listing, go to the Postage & Payment tab to view delivery options and costs. Can I track my delivery with the courier? Yes you can, if you have chosen a 48 hour or 24 hour courier delivery method. Full details of your tracking number and courier information is sent to customers once their item has been dispatched. Tracking involves following a link in this e-mail to the courier website and tracking your order. For more information visit our Delivery Page. Can I come in store and collect my item(s)? You can only collect an item if the payment is made in store, we do not accept collection if an item has already been paid for online. Can I reserve item(s) that I intend to buy later? Sorry – we do not accept reservations on items. How can I return my item? Depending on whether the item is unwanted or faulty/damaged, we have slightly different returns policies. All returns must be made within 14 days of receiving the item, and must be packed in the original box with all components that it came with (manuals, leads, stands, etc) inside of the box as well. It is the responsibility of the customer to return the item. For exceptions and more information, visit our Returns Policy tab. Contact us We may have already answered popular enquiries and questions on our FAQ page. Customer satisfaction is important to us. If you have any enquiries, concerns or questions about your order, our policies or any of our products: our friendly customer service and sales team are on hand to assist you with anything you may require. If you have any questions, please feel free to contact us through the eBay messaging system. Description
BBA2172 – Behringer Eurolive VQ1800D 18″ Active PA Subwoofer Speaker Cabinet 500WBehringer VQ1800D EUROLIVE PA Subwoofer
Professional Active 500 Watt 18″ PA Subwoofer with Built-In Stereo Crossover.
EUROLIVE VQ1800D and VQ1500D active subwoofers are ideal for adding serious bottom end to DJ and club rigs. Packed with an incredible array of professional features, these little powerhouses provide lots of low-end punch, with the kind of definition and clarity typically reserved for much larger systems.
Instead of operating relatively continuously like Class AB circuits, Class D amps are either fully on or fully off, significantly reducing power losses given off as heat. Less heat generation means Behringer’s amps don’t need massive heat sinks and all that unnecessary added weight. Behringer’s no compromise design allows VQ Series subwoofers to deliver full power with incredible fidelity all night long. When used in conjunction with switching-mode power supplies, which don’t require huge and heavy transformers, Behringer’s VQ Series’ Class D amplifiers provide tremendous punch and superior fidelity. The resulting speaker systems are much lighter, making them easy to transport and set up.
The VQ1800D and VQ1500D feature balanced XLR inputs and outputs, as well as balanced XLR Thru jacks for connecting additional enclosures. A Boost Frequency knob targets a frequency between 40 Hz and 90 Hz. Flick the Boost switch to give your selected frequency a +6 dB boost. These subs also feature a High Cut dial to control the upper corner frequency (70 ” 150 Hz) for the subwoofer’s amplifier. The High Cut dial does not affect the Thru or Output signals, only the signals directed to the subwoofer. A Level knob controls the Input gain, and the Phase switch reverses output phase to compensate for frequency cancellation between the subwoofer and satellite speakers. LEDs show operational status at a glance, including Power, Signal present and Limit.
As you have probably noticed, Behringer makes VQ Series subwoofers in two different woofer sizes. Which one is right for you? Bass speakers, such as the kind used in subwoofers, create punch and impact by moving air. An 18″ woofer has about 30% more surface area than a 15″, so it can move a much larger column of air. If you’re running sound for a small jazz combo in a nightclub, a single VQ1500D might be all you’ll need. But, if you’re providing a pulse pounding dance mix to a large standing room only crowd, you might need a pair of VQ1800Ds, or more to get the job done. FeaturesBehringer VQ1800D EUROLIVE PA SubwooferProfessional Active 500-Watt 18″ PA Subwoofer with Built-In Stereo CrossoverIdeally suited for use with any of our active 2-way loudspeakers. Packed with a powerful 500-Watt Class-D amplifier, 18inch long-excursion Low-Frequency (LF) transducer and an incredible array of professional featuresThe VQ1800D active subwoofer is capable of extremely high sound pressure levels: 124 dB (Full Space, 1 W @ 1 m), with a frequency range of 40 – 200 Hz.The VQ1800D features balanced XLR inputs and outputs, as well as balanced XLR Thru jacks for connecting additional enclosures. A Boost Frequency knob targets a boost frequency between 40 and 90 Hz.The VQ1800D also has a High Cut dial that provides precision control over the upper-corner frequency of the subwoofer?s amplifier SpecificationsDepth (mm) 671Height (mm) 528Width (mm) 566Net weight (kg) 38.2Product Dimensions (mm) 528x566x671Colour Black Delivery *WE OFFER FREE STANDARD UK DELIVERY ON ALL UK ORDERS!* Choose our standard UK delivery service for FREE delivery! A tracked service is available when you select a 48 hour or 24 hour courier service. Your tracking number and courier information will be emailed to you once your item has been dispatched. Regardless of which delivery option you have chosen, a standard confirmation email will be sent out for all orders upon dispatch. What do I do if I have not received my delivery? If you have selected standard UK delivery, please note that this will take 1 – 5 working days (excluding weekends), and is subject to disruption during peak times of the year such as Christmas. If you have not received your delivery within the specified length of time, then feel free to contact our customer service department through the eBay messaging system. How much does the delivery cost and how long does it take? We offer free standard delivery, and offer a paid express delivery service & international service. The cost of express or international delivery is in the listing, under the Postage & Payments tab, as well as the estimated delivery date. Due to our carriers charging extra for Highland and Islands, we need to pass this charge onto our customers. Please put your postcode onto the “Postage & Packaging” tab to get an accurate cost before you purchase. Which delivery companies do you use? The courier chosen to deliver your parcel(s) will depend on the size and weight of the goods you have purchased, as well as your location. We use DPD, Royal Mail, UK Mail and Hermes for UK deliveries, and DHL for international deliveries. As soon as your order has been dispatched we will email you with the details of the courier along with a tracking number if you have selected 24 hour or 48 hour couriers. Where do you deliver to? We deliver to the UK, Ireland and internationally covering most of the EU, including:AndorraAustriaBelgiumBulgariaCroatiaCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceGuernseyHungaryIrelandItalyJerseyLatviaLiechtensteinLithuaniaLuxembourgNorwayPolandPortugalRomaniaSan MarinoSlovakiaSloveniaSpainSwedenSwitzerlandCountries within Europe that are not eligible for delivery include:AlbaniaBelarusBosnia & HerzegovinaCanary IslandsCyprusGibraltarIcelandMacedoniaMaltaMoldovaMonacoMontenegroNetherlandsSerbiaSvalbard and Jan MayenUkraineVatican City StateFor full information on locations which are not eligible for delivery, check in the listing under the Postage & Payments tab.Need more information? If you need to know anything more on our delivery services, couriers & delivery methods; contact our Customer Service department through the eBay messaging system.All deliveries will require a signature so please ensure someone is present to sign for the item. The couriers will try and deliver the item twice before returning the item to us. Should the item be returned to us we will have to charge for re-delivery. For orders cancelled after despatch you must follow our returns procedure. The customer is responsible for both the outgoing and return postage costs. Returns Key Points2 Year Warranty on all online purchases60 Days Customer Promise on all online purchases – you can return any new product within 60 days of delivery, whatever the reason2 Year Standard WarrantySound and lighting equipment can be very technical, and there are some simple practices to avoid unintentional damage to your equipment. Our goal is for your equipment to last as long as possible, so we are always on hand to give free advice about how best to use your equipment to prevent user error.
All products sold as new are covered by a 2 Year Warranty from the date of delivery. If any faults develop after 60 days from the date of purchase then you will need to get the item back to us. We do offer a collection service for this whereby we collect the item from your doorstep for a fee of 20.00. After we have inspected the product(s) and it is found to be a warranty fault we will refund you the collection fee, complete a repair or replacement, then deliver back to you free of charge.
If the product(s) is not found to be a warranty fault the collection fee won’t be refunded and we will give you a report of the problem. The actions from here can range from a charged repair, replacement or upgrade. We’ll also give advice on how to prevent damage to your equipment in the future.
Please note: we do not cover faults caused by accidental damage, neglect, misuse, modification, liquid ingress or normal wear and tear. We also request that you return the goods to us in its original packaging where possible.
Please contact us through the eBay messaging system for a returns number.60 Day Customer PromiseWe want to make sure you are happy with your purchase, so we promise to you that if you have any issue within 60 days of delivery, you can return your purchase and we will offer you one of the following options:Upgrade your purchaseReplacementRefundUpgrade Your Purchase
Sometimes you change your mind and want something better, or perhaps something completely different. If you contact us within 60 days from the date of delivery then we can make this happen.
Our welcoming Sales Team are experts in all aspects of the entertainment industry. We will listen and discuss your ideas, doing our best to help and advise you with what product would be ideally suited for your requirements. If there are any additional costs you will only be charged the difference between the original order and the new order. We can also exchange the two orders at your door for a small fee, and all this can happen in as little as 24 hours.
Please contact our Sales Team to find a suitable upgrade and arrange the exchange delivery.
Replacement
If within 60 days your purchase is faulty or damaged, we can arrange a free of charge exchange on the doorstep of your choice.
Please contact us through the eBay messaging system for a returns number and to arrange the exchange.
Refund
If for any reason you do not want your purchase within 60 days of delivery, you can return your purchase by contacting us through the eBay messaging system to receive a returns number.
If your purchase is faulty, we will do a free of charge collection and our engineers will test the items on receipt to our warehouse. Please be aware, if the items are not found to be faulty, we reserve the right to deduct 20.00 collection charge from your refund.
Once we receive the goods back at our warehouse, we promise to complete a refund for the goods you purchased within 5 working days via your original payment method.
Please contact us through the eBay messaging system for a returns number.
Please note: We do not accept any returns without a returns number on the outside of the packaging. This is so that we can offer you the highest quality Customer Service and we are able to track your return when it is received into our warehouse. Any returns without a returns number may be rejected on delivery, or will take longer to process as we try to find who originally purchased the items. You can receive a returns number by contacting our Customer Services Team through the eBay messaging system. FAQ How do I find the item number or product code? When you contact our customer service department, you may be asked to give the product code or eBay item number of the item. The eBay item number is in the top right-hand corner of the Description tab on the listing (it’s quite small!) The product code of the item is displayed in orange text to the right hand side of the main image in the description. It will be displayed as a seven-figure code e.g. ‘Product Code: BBA1234’. Can I amend my order? Before dispatch: you can amend your order, or cancel your order at any time. If your goods have already been dispatched, then you will have to follow our Returns Policy for unwanted items. This only applies to items that are within 14 days of the delivery date. What if I have not received my order? If you have not received your order within the estimated delivery time, contact our Customer Service department through the eBay messaging system. What if the item(s) received are faulty or damaged? Firstly, contact Customer Service using the details above, they will give you a returns number to return the item and will send a courier service to pick up the package (only within 14 days of receiving the item). Items will be diagnosed and then repaired or refunded depending on customer request. For full details, visit our Returns Policy tab. What payment methods do you accept? We accept PayPal for all items and orders. We also accept other payment methods on items over £20 (Visa / MasterCard and credit card payments) and for payments over £100, we accept a personal cheque. Please note that a cheque transfer may take up to 10 days to process, however. On items under £10, an immediate payment is required. How quickly will the payment go through? Payments made by PayPal is instant, card payments over the phone are instant and personal cheques / PayPal E-Cheques take up to 10 days to process. We also offer finance. When will I receive confirmation of my order? We communicate with our customers throughout the entire transaction process. A confirmation email will be sent to you after payment, after dispatch and information will be emailed regarding delivery & courier services. Will you accept offers on price? All of our listings are given a non-negotiable, fixed price. However, If the item is B-stock, clearance or damaged we may accept offers on price. Send us an eBay message or contact customer service. What is the warranty period on Electromarket products? All of our products come with a 1 year warranty from the day of receiving the item. The warranty covers manufacturer faults and does not cover misuse of the item, for example a ‘blown out’ speaker. Some manufacturers offer a direct extended warranty. Please check the listing for details. How much will the delivery cost be? We offer free standard UK delivery with all UK deliveries for all products. If you require a different service, for example next day delivery, then the delivery cost will depend entirely on the item itself. In the item listing, go to the Postage & Payment tab to view delivery options and costs. Can I track my delivery with the courier? Yes you can, if you have chosen a 48 hour or 24 hour courier delivery method. Full details of your tracking number and courier information is sent to customers once their item has been dispatched. Tracking involves following a link in this e-mail to the courier website and tracking your order. For more information visit our Delivery Page. Can I come in store and collect my item(s)? You can only collect an item if the payment is made in store, we do not accept collection if an item has already been paid for online. Can I reserve item(s) that I intend to buy later? Sorry – we do not accept reservations on items. How can I return my item? Depending on whether the item is unwanted or faulty/damaged, we have slightly different returns policies. All returns must be made within 14 days of receiving the item, and must be packed in the original box with all components that it came with (manuals, leads, stands, etc) inside of the box as well. It is the responsibility of the customer to return the item. For exceptions and more information, visit our Returns Policy tab. Contact us We may have already answered popular enquiries and questions on our FAQ page. Customer satisfaction is important to us. If you have any enquiries, concerns or questions about your order, our policies or any of our products: our friendly customer service and sales team are on hand to assist you with anything you may require.We are open 6 days a week, excluding bank or public holidays & annual holidays. If you have any questions, please feel free to contact us through the eBay messaging system.
If you buy after clicking affiliate links on this site we might receive a commission from companies such as eBay, Amazon etc This does not affect the price you pay.
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